Course Content
The course will start with a background into culture, intercultural learning processes and exercises on perception and perspective. Each student is required to attend a full day small group workshop to practice various elements of cross-cultural management and become more familiar with cultural dimensions. In the lecture, the cultural dimensions will be dealt with in more depth and there will be a focus on further theoretical aspects related to cross-cultural communication. The final weeks of the class will be used to see if students are able to be managers themselves and solve conflicts using the critical incident method and implementing a variety of conflict solving methods.
Students should attain knowledge of basic theories of intercultural communication and intercultural learning processes, in applying the method of critical incidents to develop conflict-solving strategies in international teams after attending this course. Students will also gain knowledge in applying the lessons from cultural dimensions in the context of intercultural challenges of teamwork.
Students should be able to gain practical knowledge of culture managing conflicts between cultures by participating in the workshops. Students should be able to recognize cultural problems and identify the underlying concepts behind behaviors of people from different backgrounds. Students also gain experiential knowledge about the effects of understanding conflicts and values from a variety of perspectives. This ability to see issues from alternative perspectives helps in processes of change management and intercultural management.
- Dozent/in: Svea Schauffler